@book{9660,
	author = {Vella, Jane Kathryn,},
	title = {Learning to listen, learning to teach :},
	publisher = {Jossey-Bass,},
	year = {c2002.},
	address = {San Francisco, CA :},
	edition = {Rev. ed.},
	url = {http://www.loc.gov/catdir/bios/wiley043/2002003807.html}
}