@book{6118,
	author = {Lippitt, Gordon L. and Lippitt, Ronald.},
	title = {The consulting process in action /},
	publisher = {University Associates,},
	year = {c1986.},
	address = {San Diego, Calif. :},
	edition = {2nd ed.},
	url = {http://www.loc.gov/catdir/bios/wiley043/86019693.html}
}