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  <titleInfo>
    <title>Designing conflict management systems</title>
    <subTitle>a guide to creating productive and healthy organizations</subTitle>
  </titleInfo>
  <name type="personal">
    <namePart>Costantino, Cathy A.</namePart>
    <namePart type="date">1955-</namePart>
    <role>
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    </role>
  </name>
  <name type="personal">
    <namePart>Merchant, Christina Sickles</namePart>
    <namePart type="date">1949-</namePart>
  </name>
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  <originInfo>
    <place>
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    <place>
      <placeTerm type="text">San Francisco</placeTerm>
    </place>
    <publisher>Jossey-Bass Publishers</publisher>
    <dateIssued>c1996</dateIssued>
    <dateIssued encoding="marc">1996</dateIssued>
    <edition>1st ed.</edition>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
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  <physicalDescription>
    <form authority="marcform">print</form>
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    <extent>xx, 252 p. ; 24 cm.</extent>
  </physicalDescription>
  <note type="statement of responsibility">Cathy A. Costantino, Christina Sickles Merchant ; foreword by William L. Ury.</note>
  <note>Includes bibliographical references (p. 245-246) and index.</note>
  <subject authority="lcsh">
    <topic>Conflict management</topic>
  </subject>
  <classification authority="lcc">HD42 .C68 1996</classification>
  <classification authority="ddc" edition="20">658.4</classification>
  <relatedItem type="series">
    <titleInfo>
      <title>The Jossey-Bass conflict resolution series</title>
    </titleInfo>
  </relatedItem>
  <identifier type="isbn">0787901628 (hpb)</identifier>
  <identifier type="lccn">95036410</identifier>
  <identifier type="uri">http://www.loc.gov/catdir/bios/wiley044/95036410.html</identifier>
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