01781ctm a22003734a 4500 14152618 20250312110309.0 ta 150206s2006 maua b 001 0 eng 2005030892 159139919X (hardback) 9781591399193 (OCoLC)ocm62161234 DLC DLC BAKER C#P IXA BUR YDXCP OCLCQ DLC pcc HD42 .G47 2006 658.4/092 22 Gerzon, Mark. Leading through conflict : [manuscript] : how successful leaders transform differences into opportunities / Mark Gerzon. Boston, Mass. : Harvard Business School, c2006. xii, 273 p. : ill. ; 25 cm. Leadership for the common good Includes bibliographical references (p. [245]-263) and index. pt. I: Three faces of leadership. The demagogue ; The manager ; The mediator -- pt. 2: Eight tools for the leader as mediator. Integral vision ; Systems thinking ; Presence ; Inquiry ; Conscious communication ; Dialogue ; Bridging ; Innovation -- Conclusion: Transforming conflict into opportunity -- Appendix: When conflict erupts : guidelines in times of crisis. Conflict management. Leadership. Table of contents http://www.loc.gov/catdir/toc/ecip062/2005030892.html 7 cbc orignew 1 ecip 20 y-gencatlg acquire 2 shelf copies policy default BK sc30 2006-10-20 sc30 2006-10-20 to BCCD 12 2571 2571 0 0 0 0 EGSTL EGSTL CIRC 2025-03-09 0 658.4092 Ger 2006 c.3 12731 2025-06-30 00:00:00 2025-03-09 BK