@book{20465,
	author = {Cox, Taylor, and Beale, Ruby L.,},
	title = {Developing competency to manage diversity :},
	publisher = {Berrett-Koehler Publishers ;},
	year = {c1997.},
	address = {San Francisco, Calif. :},
	edition = {1st ed.},
	url = {http://www.loc.gov/catdir/enhancements/fy0716/97019978-d.html}
}