@book{20427,
	author = {Denning, Stephen.},
	title = {The secret language of leadership :},
	publisher = {Jossey-Bass,},
	year = {c2007.},
	address = {San Francisco :},
	edition = {1st ed.},
	url = {http://www.loc.gov/catdir/enhancements/fy0741/2007028784-d.html}
}