@book{19861,
	author = {Whitney, Diana Kaplin. and Trosten-Bloom, Amanda,},
	title = {Appreciative leadership :},
	publisher = {McGraw-Hill,},
	year = {c2010.},
	address = {New York :},
	url = {http://www.loc.gov/catdir/enhancements/fy1106/2009054141-b.html}
}