@book{19223,
	author = {Macdonald, Lynda A. C.},
	title = {Tolley's managing email and Internet use /},
	publisher = {LexisNexis UK,},
	year = {c2004.},
	address = {Croydon ; Dayton, OH :},
	edition = {2nd ed.},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/enhancements/fy0621/2004444179-d.html}
}