@book{18630,
	author = {Topchik, Gary S.},
	title = {The accidental manager :},
	publisher = {PHI,},
	year = {c2007.},
	address = {New Delhi :},
	edition = {1st ed.},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/toc/ecip044/2003011085.html}
}