@book{18626,
	author = {Palmer, Ian, and Dunford, Richard.},
	title = {Managing organizational change :},
	publisher = {McGraw-Hill/Irwin,},
	year = {c2006.},
	address = {Boston :},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/enhancements/fy0619/2004065541-t.html}
}