@book{18610,
	author = {Gill, John, and Johnson, Phil,},
	title = {Research methods for managers /},
	publisher = {Sage Publications,},
	year = {2002.},
	address = {London ;},
	edition = {3rd ed.},
	url = {http://www.loc.gov/catdir/enhancements/fy0657/2002104871-d.html}
}