@book{18570,
	author = {Chaleff, Ira.},
	title = {The courageous follower :},
	publisher = {Berrett-Koehler,},
	year = {c2003.},
	address = {San Francisco :},
	edition = {2nd ed.},
	url = {http://www.loc.gov/catdir/enhancements/fy0715/2002034523-d.html}
}