@book{18562,
	author = {Charney, Cyril.},
	title = {The leader's tool kit :},
	publisher = {Prentice-Hall of India,},
	year = {c2008.},
	address = {New Delhi :},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/toc/ecip0511/2005011788.html}
}