@book{16171,
	author = {Banks, Robert J. and Ledbetter, Bernice M.},
	title = {Reviewing leadership :},
	publisher = {Baker Academic,},
	year = {c2004.},
	address = {Grand Rapids, Mich. :},
	url = {http://www.loc.gov/catdir/toc/ecip0411/2003025534.html}
}