@book{1600,
	author = {Austin, Erica Weintraub. and Pinkleton, Bruce E.},
	title = {Strategic public relations management :},
	publisher = {Lawrence Erlbaum Associates,},
	year = {2001.},
	address = {Mahwah, N.J. :},
	url = {http://www.loc.gov/catdir/enhancements/fy0634/00034758-d.html}
}