01528cam a22003254a 4500 13172627 20250312111000.0 150206s2004 nyu 001 0 eng 2003009524 0814472087 (paperback) DLC DLC DLC pcc HF5387 .G65 2004 174/.4 21 Golin, Al, 1929- Trust or consequences : build trust today or lose your market tomorrow / Al Golin. New York : American Management Association, c2004. viii, 248 p. : ; 24 cm. Includes index. Trust trends -- More than a nice-sounding word -- The damage done -- Fix it before it breaks -- If you can't do it, please say so -- The human touch -- Humility -- Speed, truth, and other good ways to respond to bad times -- Tough trust decisions -- The media -- Great acts of trust -- Acts of distrust -- The ten commandments of organizational trust. Business ethics. Trust. Reliability. Table of contents http://www.loc.gov/catdir/toc/ecip043/2003009524.html 7 cbc orignew 1 ecip 20 y-gencatlg acquire 2 shelf copies policy default BK sb06 2003-04-23 sb31 2003-04-23 to Dewey sb31 2003-09-24/rev sb01 sb31 2003-09-24 to BCCD 7 15933 15933 0 0 0 0 EGSTL EGSTL CIRC 2025-03-09 0 174.4 Gol 2004 4917 2025-06-30 00:00:00 2025-03-09 BK