Employee engagement through effective performance management : a practical guide for managers / [manuscript] :
Edward M. Mone, Manuel London.
- Special Indian ed.
- New York : Routledge/Taylor & Francis Group, c2010.
- xxi, 247 p. : ill. ; 24 cm.
Includes bibliographical references and indexes.
The performance management process and employee engagement : an introduction -- Understanding performance appraisal -- Building a climate of trust -- Setting meaningful and effective goals -- Meeting the feedback challenge -- Recognizing employee performance -- Learning about 360-degree feedback -- Coaching for success -- Managing employee and team learning and development -- Managing and preventing employee burnout -- A closing look at performance management and employee engagement.