@book{12967,
	author = {Seden, Janet.,},
	title = {Counselling skills in social work practice /},
	publisher = {Open University Press,},
	year = {c2005.},
	address = {Buckingham : ;},
	edition = {2nd ed.},
	url = {http://www.loc.gov/catdir/description/mh051/98055534.html}
}