00807pam a2200253 a 4500001000800000005001700008008004100025010001700066020002700083035000300110040001800113050002200131082001600153100002300169245009700192250001200289260004600301300002700347504006400374650002800438650002500466650003300491700002900524165325920250312110227.0150206s1998    mau      b    001 0 eng    a   97022524   a0205272940 (paperback)    aDLCcDLCdDLC00aHM136b.B597 199800a303.6/92211 aBorisoff, Deborah.10aConflict management :ba communication skills approach /cDeborah Borisoff, David A. Victor.  a2nd ed.  aBoston, Mass. :bAllyn and Bacon,cc1998.  aviii, 247 p. ;c23 cm.  aIncludes bibliographical references (p. 225-239) and index. 0aInterpersonal conflict. 0aConflict management. 0aInterpersonal communication.1 aVictor, David A.,d1956-