02042cam a2200349 a 4500 15116019 20250312110226.0 150206s2009 maua b 001 0 eng 2007051631 9780073405018 (paperback) HD58.7 .D415 2009 158.7 22 De Janasz, Suzanne C. Interpersonal skills in organizations / Suzanne C. De Janasz, Karen O. Dowd, Beth Z. Schneider. 3rd ed. Boston : McGraw-Hill Irwin, c2009. xxii, 441 p. : ill. ; 28 cm. Includes bibliographical references and index. Journey into self-awareness -- Self-disclosure and trust -- Establishing goals consistent with values and ethics -- Self-management -- Understanding and working with diverse others -- The importance and skill of listening -- Conveying verbal messages -- Persuading individuals and audiences -- Negotiation -- Building teams and work groups -- Managing conflict -- Achieving business results through effective meetings -- Facilitating team success -- Making decisions and solving problems creatively -- Power and politicking -- Networking and mentoring -- Coaching and providing feedback for improved performance -- Leading and empowering self and others -- Project management. Organizational behavior. Psychology, Industrial. Interpersonal relations. Dowd, Karen O. Schneider, Beth Z. Publisher description http://www.loc.gov/catdir/enhancements/fy0808/2007051631-d.html Table of contents only http://www.loc.gov/catdir/enhancements/fy0808/2007051631-t.html 7 cbc orignew 1 ecip 20 y-gencatlg acquire 1 shelf copies policy default BK se30 2007-12-17 to Dewey se05 2008-03-05 se05 2008-03-05 To BCCD 7 1248 1248 0 0 0 0 EGSTL EGSTL CIRC 2025-03-09 0 158.7 De 2009 11373 2025-06-30 00:00:00 2025-03-09 BK