01667ctm a2200337 a 45000010009000000050017000090060001000260070003000270080041000300100017000710150019000880160018001070200025001250200022001500350024001720350021001960400073002170500027002900820018003171000023003352450190003582600056005483000034006045040060006385050432006986500032011306500028011627000031011907000025012218560083012461525425020250312110810.0ta220720s2008    caua     b    001 0 eng    a  2008015766  aGBA8A39212bnb7 a0147030622Uk  a9780891062554 (hbk.)  a0891062556 (hbk.)  a(OCoLC)ocn221148787  a(OCoLC)221148787  aDLCcDLCdBTCTAdBAKERdOCLCGdUKMdOCLCGdC#PdBWXdIXAdYDXCPdDLC00aHF5549.5.M5bG365 200800a658.4/0942221 aGardenswartz, Lee.10aEmotional intelligence for managing results in a diverse world :h[manuscript] :bthe hard truth about soft skills in the workplace /cby Lee Gardenswartz, Jorge Cherbosque, Anita Rowe.  aMountain View, Calif. :bDavies-Black Pub.,cc2008.  axvi, 184 p. :bill. ;c24 cm.  aIncludes bibliographical references (p. 179) and index.0 aYou can't leave your feelings at home -- We "can't all just get along" -- Affirmative introspection-taking a look inside -- Self-governance-getting a handle on your feelings -- Intercultural literacy-reading others accurately -- Social architecting-enrolling and engaging others -- Coaching individuals for emotional intelligence in your diverse workplace -- Coaching teams for emotional intelligence in your diverse workplace. 0aDiversity in the workplace. 0aEmotional intelligence.1 aCherbosque, Jorge.,d1955-1 aRowe, Anita.,d1946-413Table of contents onlyuhttp://www.loc.gov/catdir/toc/ecip0815/2008015766.html