Performance measurement : building theory, improving practice / [manuscript] :
edited by Patria de Lancer Julnes and Marc Holzer.
- New Delhi. : PHI Learning private limited, c2008.
- xii, 195 p. : ill. ; 26 cm.
- ASPA classics .
Includes bibliographical references and index.
9788120337466 (pbk) 0765620375
2007047065
Government productivity--United States. Administrative agencies--Management.--United States Performance--Management. Public administration--United States.