Includes bibliographical references (p. [207]-209)

Understand yourself -- Understand others -- Understand how to you affect others -- Discover your rules of success -- The leadership journey : key principles -- Managing your journey : the map -- Finding the right place at the right time -- Careers versus careering : avoiding the death star -- Assessing your next move -- Running the leadership marathon -- Delegating -- Motivating -- Selling -- Coaching -- Managing expectations -- Managing upwards -- Learning to say no -- Conflict management -- Crisis management -- Dealing with bullies -- Negative feedback -- Hearing feedback -- Fighting battles -- Managing adversity -- Reading -- Writing -- Presenting -- Story telling -- Listening -- Doing numbers -- Problem solving -- Decision making -- Negotiations -- Networking -- Time management -- Effective meetings -- Projects -- Managing change -- Reorganising -- Creating a vision -- Becoming a leader people want to follow -- Working to win -- Learning to be lucky -- Positive leadership -- Professional leadership -- Etiquette -- Honesty -- Humility -- Living the values -- Ambition -- Hard work -- Learning and renewal -- Learning to lead.