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Emotional intelligence for managing results in a diverse world : [manuscript] : the hard truth about soft skills in the workplace / by Lee Gardenswartz, Jorge Cherbosque, Anita Rowe.

By: Contributor(s): Material type: TextTextPublication details: Mountain View, Calif. : Davies-Black Pub., c2008.Description: xvi, 184 p. : ill. ; 24 cmISBN:
  • 9780891062554 (hbk.)
  • 0891062556 (hbk.)
Subject(s): DDC classification:
  • 658.4/094 22
LOC classification:
  • HF5549.5.M5 G365 2008
Online resources:
Contents:
You can't leave your feelings at home -- We "can't all just get along" -- Affirmative introspection-taking a look inside -- Self-governance-getting a handle on your feelings -- Intercultural literacy-reading others accurately -- Social architecting-enrolling and engaging others -- Coaching individuals for emotional intelligence in your diverse workplace -- Coaching teams for emotional intelligence in your diverse workplace.
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Includes bibliographical references (p. 179) and index.

You can't leave your feelings at home -- We "can't all just get along" -- Affirmative introspection-taking a look inside -- Self-governance-getting a handle on your feelings -- Intercultural literacy-reading others accurately -- Social architecting-enrolling and engaging others -- Coaching individuals for emotional intelligence in your diverse workplace -- Coaching teams for emotional intelligence in your diverse workplace.

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